EMS
Eight Licensed Ambulances
New Braunfels Mobile Intensive Care Unit at Christus Santa Rosa Hospital |
The City of New Braunfels currently operates seven ambulances under license by the Texas Department of State Health Services. We provide the most up to date standard of patient care with top quality equipment and highly trained personnel to care for our citizens, visitors, and surrounding community.
Billing Company - Intermedix
The City of New Braunfels outsources all EMS billing and matters concerning EMS billing to:
Intermedix, Inc.
PO Box 940249
Houston, TX 77094
Physical Address
16340 Park Ten Place
Suite 325
"Protection with Integrity"
Houston, TX 77084
Ph: (888) 623-0990
Records Request
Individual's desiring copies of their own EMS records or billing may request from the agency above or contact New Braunfels Fire Administration at (830) 221-4200.
Protected Health Information
The New Braunfels Fire Department is required by law, specifically by the Health Information Portability and Accountability Act (HIPAA), to maintain the privacy of certain confidential health care information, known as Protected Health Information (PHI), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. This notice describes your legal rights, advises you of our privacy practices, and lets you know how the New Braunfels Fire Department is permitted to use and disclose PHI about you.